Refund Policy
Digital Products – No Refunds
At Flayr FX Graphics Assets, all products sold are digital downloads. Due to the nature of digital products, all sales are final.
Once a digital product has been purchased and downloaded, it cannot be returned, revoked, or refunded. This is because digital assets cannot be “returned” in the same way as physical goods.
No Refunds or Exchanges
We do not offer refunds, returns, or exchanges for:
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Downloaded digital products
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Graphics assets, templates, effects, or any other virtual items
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Purchases made in error
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Products that are no longer required or expected to meet personal preferences
Please ensure that you review all product descriptions, previews, and compatibility information carefully before completing your purchase.
Exceptions
Refunds may only be considered in the following limited circumstances:
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The file is corrupt or unusable, and we are unable to provide a working replacement
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There is a duplicate charge for the same product
Any such issues must be reported to us within 7 days of purchase, with sufficient details to allow us to investigate.
Technical Issues & Support
If you experience any technical issues with your download or believe there is an error with your file, please contact us. We are happy to assist and will make reasonable efforts to resolve any problems.
Contact Us
If you have questions about this policy or need support with your purchase, please get in touch via our website contact form.
By completing a purchase on Flayr FX Graphics Assets, you acknowledge and agree to this Refund Policy.